“Leading our organizations these days takes a lot of focus, even in a traditional institution. It’s hard to keep a 24/7 operation going and to have good service, regulatory and financial outcomes. We all agree that we want to change our cultures and environments to become home, to be centered on the person living there, and to learn about shared leadership, but those things are so foreign to us as leaders, let alone the rest of our stakeholders, to embrace without help. We require a catalyst. Action Pact has been the catalyst for us, for the last 14 years. Every time we need to go a level deeper in transforming our culture, or even when we need a recharging, or a refresher, we lean on Action Pact. We greatly value the partnership we've held with them and would recommend them to everyone."
Willie Novotny, CEO, Meadowlark Hills, Manhattan, KS