Life Happens in the Kitchen

Contact Info:

Marsha Poulsen
Action Pact
[email protected]







Questions? Want to be added to a waiting list? Contact [email protected] or phone. 414.258.3649


Action Pact Education Building

7709 W Lisbon Ave
Milwaukee, WI 53222
Driving Directions

This Intensive Workshop Experience - a combination of live online and remote learning - focuses on the Dining Services and the homey ambience of the Household Model. While it is specifically designed and developed for participants from organizations who are seriously exploring and/or designing and developing the Household Model,  it offers great value to organizations at any point in transformation from Institution to person-centered. It is also of great benefit to those who are already physically in a household model but want to strengthen the dining services to parallel food choices we experience at home.

This workshop is for you if you are…

  • A Dietary Manager
  • A Dietitian
  • A Dietary consultant working with a household client
  • An Administrator or CEO rethinking your organizational structure or
  • An architectural firm designing Households


We will have the opportunity to discuss food and design for food service as a meaningful and pleasurable daily experience for elders. Visit and study with residents and staff at nursing homes converting to the household model. Learn behind the scenes specifics from the dietary staff. We will study processes and systems as well as learning how to put the kitchen back into the center of home life for residents living in long term care households.


Attendance will be limited to a small group so that each participant goes away with a strong network and actual consultation from the experts.


Between each live online meeting there will be manageable online homework assignments.


Presenter: Linda Bump, Registered Dietitian, Action Pact consultant

Linda is known for her culture change work, as the Administrator at Northern Pines Communities (now Bigfork Valley) that built and organized to the household model in 1998, and as the Director of Operations during the transition to households at Meadowlark Hills in 2001. As a consultant at Action Pact, she has worked with many household facilities and is sought after as a consultant to architects.  Linda authored and presented the white paper, “The Deep Seated Issue of Choice,” for the CMS/Pioneer Network Creating Home II national symposia on Culture Change and the Food and Dining Requirements. She also participated in the Pioneer Network Task Force that developed the “New Dining Practice Standards” and the new toolkit which helps homes implement the new standards.


Tuition and session details:

  • REGULAR TUITION: $2,600.
  • For more information on course content, cal Action Pact at 414-258-3649 

Educational credits: This workshop has been approved for continuing education with prior approval for Registered Dietitians, Dietetic Technicians and Certified Dietary Managers.

What’s Happening?


Action Pact Calendar



Hear the Voice of Households



Action Pact in the News


HouseWorks Subscription Suite


Sign up for our newsletter



"Conversations with Carmen" schedule


Learn more about our services

Contact LaVrene Norton

at 414.258.3649

or Steve Shields

at 785.313.4059




Read motivating stories, be inspired, gain new insights...