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Megan leads a team of consultants who provide insight and support for transforming institutional culture, especially toward establishing the Household Model. Her expertise focuses on facilitating change through the high involvement of staff, families and residents, and fostering their collaboration in self-led teams dedicated to growing a vibrant life with and for people living with dementia. She has held leadership roles as a mentor with Eden Alternative International and as an executive board member with The Pioneer Network.

She is called upon to present at numerous state, national and international conferences, including the World Congress on Alzheimer's and the Eden Alternative International Conference.

Megan developed PersonFirst®, Action Pact's signature train-the-trainer program, and the workbook and video entitled, Becoming Who They Were.