Human Resources in a Culture Change Environment
Building a culture of Associate/Employee engagement is critical for building a stable and happy workplace.
Why does one organization get a reputation as a great place to work while another struggles to retain its employees? It’s never a simple matter of company “A” paying more than company “B.” Financial incentives may attract more applicants, but they don’t connect an individual personally to an organization. The level of commitment and the willingness of an employee/associate to recommend his or her company as a great place to work and to do business – what we will call engagement – can make or break and organization. We will discuss the rational and emotional factors that impact engagement in the workplace. We will look at research that identifies leadership practices and behaviors as a critical area of focus. We will look at hiring or onboarding, overall communication, the impact of four generations in the current workforce with varying needs and expectations, and the climate of the working environment, as all reflect leadership values and goals.
Learning Objectives
By end of day, participants will be able to:
Define culture and understand what workplace factors influence culture – subtle and obvious
Define engagement and its importance in today’s workplace
Describe the importance of culture in the development of an engaged workforce
Identify the effective Human Resource elements of an engaged workforce
Identify how engagement will be measured in the participant’s workplace
Discuss how the culture and standards within the household model foster an effective and successful Human Resources environment for staff
Continuing Education
The National Continuing Education Review Service (NCERS) of the National Association of Boards of Examiners of Long Term Care Administrators (NAB) has approved this program for 6 clock hours.